Renewals
Most items may be renewed once, unless:
- The item is on reserve or in heavy demand
- You have previously renewed the item
- You owe more than $5 or have more than 5 items overdue
Some high demand items can’t be renewed.
You can renew items three ways:
- By phone: call Telecirc at 604-527-4686 and follow the prompts
- In person, even if the item is not with you
- Online: select My Account from the library catalogue
Holds
Holds may be placed on most items. Reference books and Bestseller Express books cannot be held. Magazines must be reserved by a librarian (at any desk or by phone).
You may have 20 reserves on your card at one time.
The Library will notify you by phone or e-mail when the reserved item comes in. To get your library notification by email, register your email address at the checkout desk.
Fines and Charges
Overdues
Fines are charged for items that are returned late for each day the library is open.
For items borrowed on an adult's library card: 30 cents per day per item, to a maximum of $5.00 per item.
For items borrowed on a child's library card: 5 cents per day per item, to a maximum of $1.00 per item.
Bestseller Express items are charged $1 per day to a maximum of $5.00 per item.
Seniors do not pay overdue fines except for Bestseller Express items.
Other Charges
Lost items: The replacement cost of the item and a handling charge of either $5 for adult material or $3 for children’s material.
Lost or damaged cards: $2 for adults & $1 for children
Damaged barcodes: $1
