Interlibrary Loans

If the New Westminster Public Library doesn’t own an item that you want, we can try to borrow a copy for you from another library from within Canada. This is called an Interlibrary Loan (ILL). The following guidelines apply:

  • Books and periodical articles only may be requested
  • New books (those published in the past 12 months) are not available
  • Books that our Library owns are not available through ILL; you must place a hold on our copy
  • There is a limit of 5 active ILL requests at a time
  • We will notify you by email (or phone if you do not have an email address) once your ILL arrives
  • You have one week to pick items up; there is a $1 charge for books that are not picked up
  • You are responsible for replacement of lost or damaged materials
  • The loan period is three weeks and cannot be renewed
  • ILL books must be returned to the New Westminster Public Library

ILL borrowers must wait 3 months before re-requesting the same item. This includes borrowers who do not pick up an item that has been brought in for them.

Most ILL requests are free; however, some libraries and institutions charge a fee to borrow. Borrowers must be willing to accept any charges before a request will be processed.

Your New Westminster Public Library card must be in good standing. (NOTE: Your card is not in good standing if you owe more than $10.00 in fines or other charges, have more than 5 items overdue or have 3 or more claims returned items.)

The material you request can only be checked out on your own library card.

To request an interlibrary loan, contact a librarian at the Information Desk or place a request using instructions below:

  • Navigate to Outlook Online
  • Search for the book using the search bar at the top of the screen
  • Click on the item and then click Request This Item
  • Fill out at least the required fields in the following form
  • Click Submit

Personal info is collected for Interlibrary Loan use only [by authority of the Library Act and Sec. 26 Freedom of Information & Protection of Privacy Act] and may be shared with another library in BC. Questions? Contact the FOI/Privacy Officer: