Computers & WIFI

During phase two of our renovation project, while the second floor is closed, there will be some changes in public technology and technology assistance at the library:

  • 10 computers will be available on the Main Floor for a 30-min session per day
  • A new service, loanable Chromebooks, will be available for library users starting end of April
  • We will continue to provide unlimited Wi-Fi access during library hours
  • We will continue to provide printing and photocopying services as well as a new scanning service

For computer help we encourage users to see the options and resources available:

We  will do our best to offer computer assistance on a drop-in basis as much as possible, but we won’t be able to book one-on-one appointments during this phase due to lack of space.


The Library has:

  • 8 public internet computers at the Queensborough Branch (60 minutes maximum)
  • 2 computers in the Children’s Department at the Main Branch (30 minutes maximum)

  • 1 Teen computer in the Children's Department at the Main Branch (30 minutes maximum)

  • 22 computers on the second floor at the Main Branch (60 minutes. four 15 min extensions available.)*

  • 2 express computers on the second floor and 1 express computer on the first floor at the Main Branch (15 minutes maximum)

  • 2 Word processing and database computers on the second floor at the Main Branch. These computers also have software to help ESL learners, students, job-seekers, and those preparing to write the citizenship test. Software includes (but is not limited to):

    • Business writing
    • It’s your job
    • Study skills success
    • Issues in English
    • My Canada

*Any person may use the Internet computers for 1 hour per day at either the Queensborough or Main Branch locations. Computer users at the Main Branch are entitled to 4 extensions (15 min each) per day, as long as one regular Internet station is available.

Word processing computers may be used for 60 minutes, and extended to a maximum of 120 minutes per day. Users are entitled to 2 extensions (30 min each) per day as long as one Word station is available.

You may use part of your time in one session and return later to use the rest, but must have at least ten minutes of your time left to be able to log in.

Library computers are first come, first served.

To use them you need a valid NWPL library card (see Obtaining a Library Card) or a card from an InterLINK library that has been registered at NWPL (click here to see a map of InterLINK libraries).

Visitors from outside the area served by InterLINK may receive a guest pass, with identification showing their home address.

Printing is available (black and white, letter or legal size, single-sided only) for 20¢ per page.

Flash drives are for sale at the library. They cost $9.00, and have a 8 GB capacity. Please ask for them upstairs.

The computers do not support floppies, but library staff can transfer your files to a flash drive. CDs and DVDs require an external device which you can borrow from the Reference Desk.


WiFi and Laptop Use @ the Library

The Library has a WiFi network available for public use. CityPublicWifi is a city-run network available during library opening hours.

Some study stations are wired for power and internet cabling, but they are not reserved for laptop users. Please try to have your laptop battery fully charged before you come to the library in case all study stations with power outlets are in use.