We’re Fine-Free

As of today, September 10th, 2022, the library has removed nearly all fees that might prove a barrier to accessing library services.

In addition, we granted a one-time amnesty, clearing any fines patrons may have had on their accounts prior to today.

Doing so has helped us create a fresh start for the entire community in their use of the library.

Below is a list of frequently asked questions and answers in response to this policy change.

Frequently Asked Questions

September 10th, 2022.

It means we no longer charge for late or overdue materials, replacement costs for library cards nor for holds from our library that have not been picked up. Going forward, we will only charge for printing, Interlibrary loans that were not picked up, or lost/damaged materials.

No. All items continue to be borrowed for the usual amount of time and they are expected back on or before their due date.

We will automatically renew items for you twice if no one else is waiting for them. After 42 days past a final due date, the item will be noted as “lost” and a replacement fee will be posted to your account. When the item is returned (in good condition!) we will automatically remove the charge.

We will remove any fines or fees related to NWPL materials from your account balance.

Many people with fines or fees on their accounts stop using the library. We’d rather have our community using the library and ensure equitable access for all. Also, our research with other libraries who have taken similar measures has told us that applying fines and fees has no impact on whether or not people return items. We are wanting to remove as many barriers to library access as possible.

We will continue to operate as we always have, with the expectation that materials are returned to the library in good condition by their due date, and we will send reminders before and after the due date.

Revenue from fines was a very small part of our budget and the City of New Westminster approved a budget enhancement for 2022 onwards.

Because Interlibrary loan materials are not owned by us, we will charge a $1.00 fee for each ILL not picked up.

Use the library! We also welcome financial donations that help support special projects. You can donate to us in person or online.

As always you can reach out to us in person, by phone at 604-527-4660 or by email at AskUs@nwpl.ca.