COVID-19 Services
UPDATE: September 9, 2021
Vaccine Cards
Beginning Sept. 13, 2021, proof of vaccination is required to access specific in-person activities across the province. At this point you will *not* require a vaccine card to enter and use the library. We are, however, working with officials from our municipal, provincial, and regional partners to determine what this means for libary programs and in-person meetings. Check back frequently for updates!
Getting the BC Vaccination Card
Make sure you know your date of birth, personal health number (PHN) and the date you got your first or second vaccine dose.
Are you using a smartphone or computer and printer? Visit the province’s Proof of vaccination and BC Vaccination Card website and follow the instructions there.
Do you know someone who does not have a computer or smartphone? They can call 1-833-838-2323 (translators available) to have the BC Vaccination Card mailed to them.
Need help from the library? Library staff can help you get your BC Vaccination Card — drop in and ask for assistance at any of our staff desks. Make sure you have the information you need with you when you arrive (personal health number and date of vaccination dose).
Mandatory Face Coverings:
As of Wednesday, Aug. 25, 2021, masks must be worn in all indoor public spaces throughout B.C. to help slow the transmission of COVID-19 as B.C. prepares for the fall and respiratory illness season.
The order from the provincial health officer will require people 12 and older to wear masks in indoor public settings, regardless of vaccination status.
We continue to update our Library Restart Plan and are working closely with the City to develop a Communicable Disease Plan as per the Province’s Restart Plan.
We strongly recommend:
- that you stay home if you’re feeling unwell
- that you sanitize before and after your visit
- that you do not visit in large groups
Hours of Operation
| Main Branch | Monday 10am – 6pm | Tuesday 10am – 8pm | Wednesday 10am – 8pm | Thursday 10am – 8pm | Friday 10am – 6pm | Saturday 10am – 5pm | Sunday Noon – 5pm |
| Queensborough Branch | Monday Closed | Tuesday 11am – 6pm | Wednesday 11am – 6pm | Thursday 11am – 6pm | Friday 11am – 5pm | Saturday 10am – 4pm | Sunday Closed |
Available Services
The library currently offers the following services:
- Browsing all adult and children’s material
- Access to study tables and seating
- Newspapers
- Historical Collections (Microfilm, Directories, Microfiche, Maps, etc.)
- Home Library Services (HLS)
- Self checkout machines
- In-person holds pick-up service
- Toy Library lending (in partnership with Family Place)
- Interlibrary loans
- Public Computers
- In-person Printing, Copying and Scanning
- Mobile Printing pick-up
- Device loans (Chromebooks & eReaders)
- Library Programs (virtual)
- Access to online resources and databases
- Creation Stations (for digitizing VSH, Vinyl, Photos, Tapes)
Coming Soon…
We look forward to restarting the following services as provincial Public Health Orders permit.
- In-person programs/meeting rooms
- Extensive in-person technology assistance
- iConnect Lab
How we’re keeping you and staff safe
- Providing hand sanitizer throughout the library
- Encouraging the use of safe physical distancing
- Maintaining a regular sanitation schedule, especially at high touch areas
- Maintaining plexiglass dividers at service counters and work spaces
- Designated physically-distanced lineup areas for Information desks
- Ongoing training and updates for all library staff in proper Covid-19 safety measures
What you can do
- If you are feeling unwell, or have cold or flu-like symptoms, please stay home
- Wear a mask that covers both your nose and mouth at all times while in the library
- Wash or sanitize your hands before and after you library visit
- Practice physical distancing
- In the words of Dr. Bonnie Henry, “Be Safe, Be Calm, Be Kind”
Questions? Please feel free to connect with us at 604-527-4660 or send an email to AskUs@nwpl.ca
